VIAD

  • Sales Manager, Travel Trade

    Location CA-AB-Canmore
    Posted Date 1 week ago(11/08/2018 4:51 PM)
    Job ID
    2018-12270
    # Positions
    1
    Category
    Sales
    Company
    BTC Sales and Marketing
  • Overview

    We wake every day to greet glaciers, mountain peaks and turquoise lakes. At Pursuit, we live the dream. We’re united by an intrinsic love of exploring that can’t be confined by physical borders. Together, Pursuit team members and guests create inspiring memories they’ll share with their friends and families for years to come. It’s all about sharing our amazing destinations. 

    We have gathered a collection of adventure travel experiences, each of them thoughtfully united by their power to inspire and invigorate. As a brand, Pursuit weaves elements of wonder and amazement across our range of awe-inspiring experiences. 

    • Our Vision is to be the world’s leading provider of experiential adventure travel.
    • Our Mission is to connect guests and staff to iconic places through unforgettable, inspiring experiences. 

    Responsibilities

    • The development and performance of all sales activities in an assigned market (Alaksa) while providing leadership towards the achievement of maximum profit in line with company vision and values
    • Establish plans and strategies to expand the current marketing area
    • Maintain excellent client relationships with assigned accounts
    • Qualify and follow-up on sales leads, assisting with client product selection
    • Send pricing and product information in a timely manner
    • Manage daily communication ensuring that excellent customer service is provided and problem solve issues as they arise, with assistance of the Sales Coordinator/Specialist
    • Provide Sales Department with internal and external sales through effective communication
    • Seek out new business opportunities for all Pursuit operating divisions while maintaining and growing existing accounts
    • Provide assessment of new revenue growth opportunities, qualify and secure new clients, close and forecast sales
    • Manage customer acquisition and sales process within customer relationship management system
    • Manage designated client accounts: responsible and accountable for client communication directed to the Sales area from internal and external sources, on a daily basis
    • Keep up to date on product offerings and make recommendations to clients. Provide support to clients for annual/bi-annual product selection and follow-up
    • Cross sell products to clients to ensure products already set up and contracted are utilized
    • Qualify new sales leads and follow-up accordingly
    • Provide product training to clients
    • Provide competitor and market feedback, including product, price and product placement analysis
    • Send out key client statistics, extract sales related statistics and prepare comparisons
    • Communicate client product needs and timelines to the Director of Sales and ensure the prices and product information is received by the client on time
    • Provide direction and feedback with regards to product offerings and client services required
    • Participate in summer & winter rate and contract distribution
    • Attend client meetings either locally or abroad if required – this may involve attendance at in office meetings, dinners, tradeshows and sales/FAM trips
    • Tradeshow follow-up; complete sales reports/action follow up items
    • Manage pre-planned sales trips and initiate business strategies and actions as defined in the sales plans
    • Liaise with the Marketing Specialist (Print and Online) on implementing new initiatives regarding client marketing
    • Participate with all sales and marketing personnel and divisional managers on budgets, marketing plans and gathering of business intelligence
    • Provide mid-season and year end plan updates with a focus on tactical performance metrics
    • Meet company goals and divisional targets and lead generation as set by key divisions

    Qualifications

    • Proven track record of sales success
    • Excellent communication and customer service skills
    • Possess strong knowledge and insight of the travel trade business
    • Ability to make decisions, solve problems and exercise good judgment
    • Ability to work under pressure and prioritize workload
    • Knowledge of Salesforce (CRM) a strong asset
    • Strong knowledge of Microsoft Office
    • Ability to work closely with all levels of staff and management

    Thank you for your interest in working with us, however, only those selected for an interview will be contacted.

    Work Environment

    • Flexible work location, travel to support ofices and Alaska lodging and attractions will be required

    EEO Information

    Pursuit is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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